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1: How to Seamlessly Place an Order?
A: Embark on a simple and hassle-free ordering journey that is tailored to your convenience:
1. Engage with our outstanding customer service team to finalize crucial details such as freight arrangements, product model selection, configuration preferences, and quantity. (Alternatively, if it suits your needs better, you have the option to manage your own freight forwarding).
can also arrange freight forwarding by yourself);
2. Once you've made your definitive decisions, we will expediently provide you with a detailed proforma invoice, encompassing every nuanced product detail.
3. Facilitate the payment to our specified bank account. Upon confirmation of payment, we will meticulously prepare and begin production. The standard production cycle spans approximately 10 days, subject to modification based on the quantity of your order.
4. Post-production, settle any remaining balance. We will then efficiently coordinate forwarder delivery (or supply relevant information should you choose to handle forwarder transportation personally).
transportation by ourselves).
5. Our dedicated customer service team will actively monitor the product's progress post-production, ensuring you receive timely notifications as it approaches its destination. This allows for seamless preparation for customs clearance and other necessary procedures.
prepare for customs clearance and other related issues.
6. Upon receipt of your items, our devoted after-sales team is at your service to provide follow-up feedback, guaranteeing unwavering support and ultimate satisfaction.
2. What is the Comprehensive Warranty?
Enjoy a lifetime of expert technical support, readily available via phone or email. We are committed to delivering swift solutions and offer speedy, reliable spare parts support at competitive prices.
efficient spare parts support with competitive price.
3. What is the Expected Delivery Timeframe?
Typically, we ensure delivery within 35 working days following receipt of your prepayment, offering efficiency and reliability.
4. Do You Offer Customized Services?
Indeed, we deliver personalized services tailored to meet your specific performance requirements, ensuring all your unique needs are addressed.
5. What Payment Methods Do You Accept?
We accept TT as a deposit, with the balance payable prior to shipment through TT or L/C at sight.
6. What Does the FOB Reference Price Cover?
A: The FOB price is limited to the product's cost itself. Should you not have a freight forwarder,
please provide the nearest port in
your country/region, and we will offer CIF prices, inclusive of shipping costs.
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