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1: How to Seamlessly Place an Order?
A: Embark on a simple and hassle-free ordering journey that makes purchasing a breeze:
1. Connect with our exceptional customer service team to finalize all essential details, such as freight, product model, configuration, and quantity. If you prefer, you can also arrange your own freight forwarding. We are here to support your choices!
can also arrange freight forwarding by yourself);
2. Following your final decisions, we will promptly provide a comprehensive proforma invoice, capturing all intricate product details for your reference.
3. Proceed with arranging the payment to our designated bank account. Once received, we will diligently prepare and commence production. Our standard production cycle is approximately 10 days, with possible adjustments based on your order quantity.
4. After production, settle the remaining payment. We will then efficiently organize forwarder delivery or provide relevant details if you choose to manage transportation yourself. Our flexibility ensures your convenience.
transportation by ourselves).
5. Post-production, our dedicated customer service team will vigilantly track your product's journey. We will promptly notify you as it nears its destination, allowing you to smoothly prepare for customs clearance and any other pertinent matters.
prepare for customs clearance and other related issues.
6. Upon receiving your items, our committed after-sales team is ready to assist with follow-up feedback. We ensure unwavering support and satisfaction, standing by you every step of the way.
2. What is the Comprehensive Warranty?
Enjoy a lifetime of technical support, accessible via phone or email. We are dedicated to providing prompt solutions and offer convenient, efficient spare parts support at competitive prices, ensuring peace of mind for years to come.
efficient spare parts support with competitive price.
3. What is the Expected Delivery Timeframe?
Typically, our delivery timeframe is within 35 working days after we receive your prepayment. Your order's timely arrival is our priority.
4. Do You Offer Customized Services?
Absolutely, we provide tailored services to align with your performance needs and any specific requirements you may have. Our customization options ensure your satisfaction.
5. What Payment Methods Do You Accept?
We accept TT as a deposit, with the balance due before shipment via TT or L/C at sight. We offer payment flexibility to suit your preferences.
6. What Does the FOB Reference Price Cover?
A: The FOB price solely includes the cost. If you do not have a freight forwarder,
please provide a nearby port in
your country/region, and we will offer CIF prices, inclusive of shipping costs, ensuring transparency and ease.
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