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1: How to Seamlessly Place an Order?
A: Embark on a simple and hassle-free ordering journey:
1. Connect with our exceptional customer service to finalize essential details like freight, product model, configuration, and quantity. (Alternatively, if preferred, you may arrange your own freight forwarding).
can also arrange freight forwarding by yourself);
2. Following your final decisions, we will swiftly provide a comprehensive proforma invoice, covering all intricate product details.
3. Proceed with arranging the payment to our designated bank account. Upon receipt, we diligently prepare and commence production. (The standard production cycle is approximately 10 days, with adjustments possible based on your order's quantity).
4. After production, settle the remaining payment. We will then efficiently organize the forwarder delivery (or provide relevant details, if you choose to manage forwarder transportation yourself).
transportation by ourselves).
5. Post-production, our dedicated customer service team will vigilantly track the product's journey, promptly notifying you as it nears its destination, allowing you to smoothly prepare for customs clearance and other pertinent matters.
prepare for customs clearance and other related issues.
6. Upon receiving your items, our committed after-sales team stands ready to assist with follow-up feedback, ensuring unwavering support and satisfaction.
2. What is the Comprehensive Warranty?
Benefit from a lifetime of technical support, accessible via phone or email. We are dedicated to providing prompt solutions and offer convenient, efficient spare parts support at competitive prices.
efficient spare parts support with competitive price.
3. What is the Expected Delivery Timeframe?
Typically, our delivery timeframe is within 35 working days after we receive your prepayment.
4. Do You Offer Customized Services?
Absolutely, we provide tailored services to align with your performance needs, including any specific requirements you may have.
5. What Payment Methods Do You Accept?
We accept TT as a deposit, with the balance due before shipment via TT or L/C at sight.
6. What Does the FOB Reference Price Cover?
A: The FOB price solely includes the cost. If you do not have a freight forwarder,
please provide a nearby port in
your country/region, and we will offer CIF prices, inclusive of shipping costs.
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