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1: How to Seamlessly Place an Order?
A: Embark on an effortless and stress-free ordering journey:
1. Connect with our exceptional customer service team, who will expertly guide you in finalizing essential details such as freight, product model, configuration, and quantity. Prefer to handle freight forwarding independently? You're welcome to do so!
you may also conveniently arrange freight forwarding on your own);
2. Once your decisions are solidified, we promptly provide a detailed proforma invoice, encompassing all aspects of your chosen products.
3. Proceed with the payment arrangement to our designated bank account. Once received, we diligently initiate the preparation and production process. Our standard production cycle is approximately 10 days, with flexibility based on your order's volume.
4. After the successful production completion, settle the remaining payment. We will then efficiently coordinate the delivery through a forwarder or provide relevant details should you opt to arrange transportation independently.
or manage the transportation personally).
5. Post-production, our dedicated customer service team will closely monitor the product's journey, ensuring you're promptly informed as it approaches its destination, facilitating a seamless customs clearance and handling of all related preparations.
related preparations for customs clearance and any associated matters.
6. Upon receiving your items, our committed after-sales team is readily available to assist with feedback, ensuring unwavering support and customer satisfaction.
2. What is the Comprehensive Warranty?
Delight in our commitment to lifetime technical support, easily accessible via phone or email. We are devoted to delivering swift solutions and offering convenient, cost-efficient spare parts support at competitive prices.
and spare parts support, all provided at competitive pricing.
3. What is the Expected Delivery Timeframe?
Typically, our delivery timeframe is within a swift 35 working days post-receipt of your prepayment.
4. Do You Offer Customized Services?
Absolutely, we proudly offer bespoke services designed to perfectly match your performance needs and any specific requests you may have.
5. What Payment Methods Do You Accept?
We accept TT as a deposit, with the remaining balance payable before shipment via TT or an L/C at sight.
6. What Does the FOB Reference Price Cover?
A: The FOB price exclusively covers the cost. In the absence of a freight forwarder,
kindly provide your nearest port location in
your country or region, allowing us to offer CIF pricing, inclusive of shipping costs.
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