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1: How to Seamlessly Place an Order?
A: Embark on a simple and hassle-free ordering journey:
1. Connect with our exceptional customer service to finalize crucial details like freight, product model, configuration, and quantity. If you desire, you may also arrange your own freight forwarding.
you may arrange the freight forwarding by yourself);
2. Once your choices are confirmed, we will promptly generate a comprehensive proforma invoice, detailing every aspect of your selected products.
3. Proceed to arrange payment to our designated bank account. Upon confirmation of the payment, we prepare to commence production. The typical production cycle lasts about 10 days, with potential adjustments based on the order quantity.
4. After production, complete the remaining payment. We will then organize the delivery with a forwarder, or provide the necessary details if you prefer to manage transportation independently.
prefer to manage the transportation independently).
5. Post-production, our diligent customer service team will track the product's journey, keeping you informed as it approaches its destination, so you can prepare for customs clearance smoothly and handle all related tasks efficiently.
prepare for customs clearance and related tasks efficiently.
6. Upon receiving your items, our dedicated after-sales team is ready to assist with follow-up feedback, ensuring you receive unwavering support and satisfaction.
2. What is the Comprehensive Warranty?
Benefit from a lifetime of technical support, available via phone or email. We are committed to providing prompt solutions and offer efficient spare parts support at highly competitive prices.
efficient spare parts support at a highly competitive price.
3. What is the Expected Delivery Timeframe?
Typically, our delivery timeframe is within 35 working days after receipt of your prepayment.
4. Do You Offer Customized Services?
Definitely, we offer customized services to meet your specific performance needs, accommodating any unique requirements you may have.
5. What Payment Methods Do You Accept?
We accept TT as a deposit with the remaining balance due before shipment via TT or L/C at sight.
6. What Does the FOB Reference Price Cover?
A: The FOB price strictly includes the product cost. If you lack a freight forwarder,
please share a nearby port in
your country/region, and we can provide CIF prices, which include shipping costs.
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