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1: How to Seamlessly Place an Order?
A: Embark on an effortlessly streamlined and delightfully hassle-free ordering journey:
1. Engage with our exceptional customer service team to finalize all necessary details, such as freight options, product model, configuration, and quantity. (Alternatively, you are welcome to manage your own freight forwarding).
can also arrange freight forwarding by yourself);
2. Once your final decisions are made, we will promptly issue a comprehensive proforma invoice, meticulously detailing every aspect of the product.
3. Initiate the payment process to our designated bank account. Upon receipt, we will meticulously prepare and commence production. (The usual production cycle is approximately 10 days, subject to modifications based on your order's size).
4. With production concluded, complete the remaining payment. We will then efficiently arrange for the forwarder delivery (or provide requisite details if you opt to handle transportation arrangements).
transportation by ourselves).
5. Post-production, our dedicated customer service team will attentively monitor your product's journey, ensuring timely notifications as it approaches its destination, allowing you to seamlessly prepare for customs clearance and other relevant processes.
prepare for customs clearance and other related issues.
6. Upon receipt of your items, our committed after-sales team is on hand to assist with any follow-up feedback, ensuring continuous support and your utmost satisfaction.
2. What is the Comprehensive Warranty?
Benefit from a lifetime of technical support, conveniently accessible via phone or email. We are dedicated to delivering prompt solutions and offer efficient, competitively-priced spare parts support.
efficient spare parts support with competitive price.
3. What is the Expected Delivery Timeframe?
Typically, our delivery timeframe is within 35 working days following receipt of your prepayment.
4. Do You Offer Customized Services?
Absolutely, we offer tailored services designed to meet your specific performance needs and any particular requirements you might have.
5. What Payment Methods Do You Accept?
We accept TT as a deposit, with the balance due before shipment via TT or L/C at sight.
6. What Does the FOB Reference Price Cover?
A: The FOB price is strictly for the cost alone. If you lack a freight forwarder,
please provide the nearest port in
your country/region, and we will provide CIF prices that include shipping costs.