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1: How to Seamlessly Place an Order? - A Step-by-Step Guide
A: Embark on a simple and hassle-free ordering journey with us:
1. Connect with our exceptional customer service to finalize essential details like freight, product model, configuration, and quantity. (Alternatively, if preferred, you may arrange your own freight forwarding).
can also arrange freight forwarding by yourself);
2. Following your final decisions, we will swiftly provide a comprehensive proforma invoice, covering all intricate product details to ensure transparency.
3. Proceed with arranging the payment to our designated bank account. Upon receipt, we diligently prepare and commence production. (The standard production cycle is approximately 10 days, with adjustments possible based on your order's quantity).
4. After production, settle the remaining payment. We will then efficiently organize the forwarder delivery, or provide relevant details, if you choose to manage forwarder transportation yourself, ensuring seamless logistics.
transportation by ourselves).
5. Post-production, our dedicated customer service team will vigilantly track the product's journey, promptly notifying you as it nears its destination, allowing you to smoothly prepare for customs clearance and other pertinent matters.
prepare for customs clearance and other related issues.
6. Upon receiving your items, our committed after-sales team stands ready to assist with follow-up feedback, ensuring unwavering support and satisfaction.
2. What is the Comprehensive Warranty? - Ensuring Your Peace of Mind
Benefit from a lifetime of technical support, accessible via phone or email. We are dedicated to providing prompt solutions and offer convenient, efficient spare parts support at competitive prices, ensuring your vehicle's longevity.
efficient spare parts support with competitive price.
3. What is the Expected Delivery Timeframe? - Timely and Reliable
Typically, our delivery timeframe is within 35 working days after we receive your prepayment, ensuring timely arrivals.
4. Do You Offer Customized Services? - Tailored to Your Needs
Absolutely, we provide tailored services to align with your performance needs, ensuring all your specific requirements are met with precision.
5. What Payment Methods Do You Accept? - Flexible and Secure Options
We accept TT as a deposit, with the balance due before shipment via TT or L/C at sight, offering flexibility and security.
6. What Does the FOB Reference Price Cover? - Transparency in Pricing
A: The FOB price solely includes the cost of the product. If you do not have a freight forwarder,
please provide a nearby port in
your country/region, and we will offer CIF prices, inclusive of shipping costs for absolute clarity.
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